AML is a set of measures to counter money laundering, terrorist financing and the creation of weapons of mass destruction. This procedure includes the identification, storage and mutual exchange of information about customers, their profits and transactions between financial institutions and government agencies.

Financial institutions use the AML principle to verify a business that works with cash payments or has assets in cash, holds money in different accounts and in several banks, transfers them abroad, buys futures, options or other instruments for cash settlement, invests in securities through brokers or dealers. In our case, the cryptocurrency appears.

KYC is an acronym for the English phrase "know your customer/client", or "know your customer". This is the name of the mandatory verification of the client's personal data by the financial institution. As part of the procedure, documents confirming the identity of the client are used, for example, a valid identity card, a utility bill indicating the home address, an insurance number, etc. As a rule, customers need to provide information for KYC during the account registration process.

All incoming cryptocurrency transactions are checked by a specialized service for illegal actions that can be qualified as laundering or an attempt to launder illegally obtained digital assets or funds have an openly criminal origin. In case of detection of "high risk" tags, the transaction will be frozen and processed within the framework of the AML regulations.

1. High-risk transactions include funds with tags:
Illegal Service
Mixing Service
Fraudulent Exchange
Darknet Marketplace
Darknet Service
Ransom
Scam
Stolen Coins
Terrorism Financing
Sanctions
Illicit Actor/Organization
High-Risk Jurisdiction
Gambling
Fraud Shop
Enforcement action
Child Exploitation
and other high-risk assets

1. In the presence of one of the presented labels, the exchange is suspended until the situation is resolved. The Service has the right to require verification of the User's identity and request all necessary documents to confirm the origin of funds. For verification, you need to provide:

2. Photo of the main page of the passport, the page with the specified address of residence. A selfie with a passport (photo on the background of our website). To confirm your address, you must provide a payment list that is no more than 3 months old. (For example, payment for housing and communal services/The Internet/Bank statement) The payment document must be in your name and match the place of registration.

3. After verification, you will receive a refund minus 2% of the amount received.

4. If you refuse to undergo verification, then you need to notify us in writing by e-mail [email protected] the refusal to pass verification and the refund will be made minus 5% of the amount received.

5. In case of blocking by payment systems or crypto currency exchanges of funds received from the user, the refund will be made only after the funds are fully unblocked, the refund will be made minus 10% of the amount received.

6. Important: Send an email. Strictly from the mail specified by the Customer in the application.

7. The Client is obliged to provide the service with all necessary documents to unlock funds.

8. The refund fee is charged in connection with the costs of checking AML and other expenses related to funds related to illegal activities, as well as financial losses of the exchange service due to the blocking of reserves.

9.The Service reserves the right to monitor the entire transaction chain in order to identify suspicious transactions;

10. The Service reserves the right to refuse to provide the service to the Client if the Service has reasonable suspicions about the legality of the origin of digital assets and to withhold funds in special accounts of the Service;

11. The Service reserves the right to refuse to provide the service to the Client if the Service has reasonable suspicions about the legality of the origin of digital assets and to withhold funds in special accounts of the Service if it is impossible to track the entire chain of movement of digital assets from the moment of their appearance.

12. The refund, subject to approval by the Service, will be processed by the Service within 7 (seven) calendar days, starting from the date when the User was notified with the decision of the Service regarding his request for a refund. The refund is made to the details from which the payment was received.