1. The parties to the agreement.
The contract is concluded between the Internet service for the exchange of title signs, hereinafter the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other hand.
2. List of terms.
2.1. Exchange of title signs is an automated Internet service product, which is provided by the Contractor on the basis of these rules.
2.2. The Customer is an individual who agrees to the terms of the Contractor and this agreement, to which he joins.
2.3. The title sign is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the contract of the electronic payment system and its Customer.
2.5. Payment/Operation - transfer of electronic currency from the payer to the recipient and back.
2.6. Service services — input and output of electronic currency, and other services, information about which is posted on the Service's website.
3. Terms of the agreement.
These rules are considered to be organized due to the terms of the public offer, which is formed during the submission of the application by the Customer and is one of the main components of this agreement. The public offer refers to the information displayed by the contractor about the conditions for submitting the application. The main component of the public offer is the actions taken at the end of the application by the Customer and indicating his exact intentions to make a deal on the terms proposed by the Contractor before the completion of this application. The time, date, and parameters of the application are created by the Contractor automatically at the end of the formation of this application. The offer must be accepted by the Customer within 30 minutes from the end of the formation of the application. The service contract comes into force from the moment of receipt of the title signs in the full amount specified in the application from the Customer to the details of the Contractor. Transactions with title signs are taken into account according to the rules, regulations and format of electronic systems for calculations. The contract is valid for a period that is established from the moment of filing the application until termination at the initiative of one of the parties.
4. The subject of the agreement.
By using technical methods, the Contractor undertakes to exchange title signs for a commission fee from the Customer, after this person submits an application and does this by selling title signs to persons wishing to purchase them at an amount specified no lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In case of profit arising during the exchange, it remains on the Contractor's account as an additional benefit and a premium for commission services.
5. In addition.
5.1. If the Contractor receives an amount that differs from the amount indicated in the application, the Contractor makes a recalculation that corresponds to the actual receipt of title signs. If this amount exceeds the amount specified in the application by more than 10%, the Contractor terminates the contract unilaterally and all funds are returned to the Customer's details, taking into account the deducted amount for commission expenses during the transfer.
5.2. If the title signs are not sent by the Contractor to the Customer's specified details within 24 hours, the Customer has the full right to demand termination of the agreement and cancel his application, thereby returning the title signs to his account in full. The application for termination of the agreement and return of the title signs is executed by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the return of the electronic currency is made within 24 hours from the date of receipt of the request for termination of the contract. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
5.3. If the title signs are not received from the Customer to the Contractor's account within the specified period, from the moment the Customer submits the application, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not enter into force. The customer may not be notified about this. If the title signs arrive at the Contractor's details after the specified period, then such funds are transferred back to the Customer's account, and all commission costs associated with the transfer are deducted from these funds.
5.4. If there is a delay in transferring funds to the details specified by the Customer, due to the fault of the settlement system, the Contractor is not responsible for damage resulting from a long receipt of funds. In this case, the Customer must agree that all claims will be made to the settlement system, and the Contractor provides assistance to the extent possible within the framework of the law.
5.5. In case of detection of forgery of communication flows or exerting influence in order to worsen the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the recalculation, he has every right to terminate the contract and the title signs will be sent to the details specified by the Customer.
5.6. In case of using the Contractor's services, the Customer fully agrees that the Contractor bears limited liability corresponding to the scope of these rules of the received title signs and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
5.7. The Customer undertakes to comply with the norms corresponding to the legislation, as well as not to forge communication flows and not to create obstacles to the normal operation of the Contractor's program code.
5.8. The Contractor is not responsible for the damage and consequences of an erroneous transfer of electronic currency in the event that the Customer specified incorrect details when submitting the application.
5.9. To confirm the successful transaction, the service requires a certain number of transaction confirmations in the cryptocurrency network: Bitcoin - 2 confirmations, Ethereum - 64 confirmations, Litecoin - 4, Ripple - 1, TRON - 1, Dash - 25, Cardano - 30, Solana - 1, NEM - 1
5.10. If a transfer is received from the Customer with details other than those specified in the application, or made through the cashier, the Contractor has the right to freeze the transfer until the circumstances are clarified and additional verification is provided.
5.11. The Customer undertakes to successfully complete the transaction within 60 minutes, otherwise the rate may be recalculated at the time of crediting funds (except for the direction of exchanges, where the rates are fixed at the time of the creation of the application).
5.12. In the event that the User specified invalid, blocked details or refused to make a decision to complete the transaction, the Service has the right to terminate the transaction and, after a written request from the User to the Service's email address, refund the funds minus a penalty of 2%. Important: send an email. Strictly from the mail specified by the Customer in the application. The funds are returned back strictly to the account from which the receipt was received.
5.13. If the funds have not been credited to the service account within 2 hours, the exchange service has the right to recalculate the amount in the application at the current exchange rate or return the funds to the sender. All commission costs for the refund will be deducted from the refund amount.
5.14. The Customer undertakes to submit all documents proving his identity in case of suspicion of fraud and money laundering.
5.15. The Customer undertakes to provide, upon request of the service, additional information confirming the transfer of funds to the service wallet, in particular screenshots or videos confirming the login to the platform from which the transfer was made.
5.16. As soon as funds are debited from the Payment System from the Service account, the service for transferring funds to the User is considered fully executed. The transaction is recorded in the transaction history of the corresponding Payment System and in the Service client interface.
5.17. When making an exchange in the direction of banks, the rate is fixed at the time of creating the application and can be changed without prior notification to the client at the time of crediting funds to the account if the current rate deviates by more than 0.5% from the original rate in the application.
5.18. The User undertakes to indicate the correct payment details. If the User incorrectly specified the sender's payment details in the transaction, the Service has the right to request additional information to the technical support email to identify the transfer.
5.19. Applications are processed within 15 minutes after funds are credited to the contractor's account. Admission is considered after full confirmation of the transaction.
5.20. The exchange rate is indicated on the service's website. Exchange rates are constantly updated.
5.21. The commission for services is included in the exchange rate of each exchange direction separately appearing with banks.
5.22. The Courses may be changed unilaterally by the Service, which notifies the Service Users by posting up-to-date information on the Service's website.
5.23. In the exchange directions in which banks do NOT appear, the calculator displays the expected amount to be paid at the time of creating the application. The final payment amount may differ in both a larger and a smaller amount.
5.24. When creating an application in exchange directions in which banks do NOT appear, the exchange is carried out through the cryptocurrency exchange by opening an order on the market.
5.25. Any completed operation carried out by the Service at the request of the User cannot be canceled by the User after its completion — sending by the Service of funds or digital currencies owed to the User under previously accepted exchange conditions.
5.26. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from erroneous expectations of the User regarding the exchange rate of the Service, profitability of transactions and other subjective factors.
5.27. If the transaction has not appeared on the network within 10 minutes from the moment of the creation of the application, the exchange service has the right to recalculate the application at the time of crediting to the exchange.(This rule applies to the directions where the courses are fixed at the time of the application creation.).
5.28. Only those Users who have fully read and agree with the terms and conditions of service provision by the Service can use the services of the Service.
6. Warranty period
Within 24 hours from the moment of execution of the exchange of title signs, the Contractor gives a guarantee for the services provided, unless other terms are agreed.
7. Unforeseen circumstances.
In the event that unforeseen circumstances arise during the processing of the Customer's application that contribute to the Contractor's failure to comply with the terms of the contract, the deadlines for the execution of the application are postponed to the appropriate duration of force majeure. The Contractor is not responsible for overdue obligations.
8. The form of the agreement.
This agreement is accepted by both parties, represented by the Contractor and the Customer, as an agreement of equal legal force, indicated in writing.
10. Claims and disputes.
Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.
11. Conducting exchange operations.
11.1. It is strictly prohibited to use the services of the Contractor for illegal transfers and fraudulent activities. At the conclusion of this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, to bear criminal liability established by the legislation at the moment.
11.2. If it is impossible to fulfill the request automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous Customer data, the funds are credited to the account within the next 24 hours or returned to the Customer's details minus commission costs.
11.3. At the first request, the Contractor has the right to transmit information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as to victims of illegal actions, victims of fraud proven by judicial authorities.
11.4. The Customer undertakes to submit all documents proving his identity in case of suspicion of fraud and money laundering.
11.5. The Customer undertakes not to interfere with the Contractor's work and not to cause damage to its software and hardware, and the Customer also undertakes to transmit accurate information to ensure that the Contractor fulfills all the terms of the contract.
12. Waiver of obligations.
12.1. The Contractor has the right to refuse to conclude the contract and execute the application, and without explaining the reasons. This clause applies to any client.
12.2. The Exchange service is not responsible for making an exchange to third parties, if an exchange is detected by third parties, the service has the right to freeze funds until verification is completed.
13. Verification on the Site
13.1. Using the Platform, the Client agrees to the need to pass verification on the first the requirement of the Site.
13.2. During the verification process, the Platform may require any personal data from the Client data, in any format and volume that the Platform deems necessary for full identification.
13.3. All the information received will be used to verify the identity of the Client, identify traces money laundering, terrorist financing, fraud and other financial crimes through the functionality of the Site, its resources, applications.
13.4. The Client agrees to the Site to conduct the necessary research, directly or through third parties persons to verify the identity or protect the Client and/or the Platform from financial crimes, for example, such like a scam. Such third parties may be KYC services and/or other systems, the Client does not restrict the Site in choosing such.
13.5. Wallet addresses of transactions carried out on the Site undergo automatic AML verification.
13.6. In case of blocking by payment systems or cryptocurrency exchanges of funds received from the user, the application is frozen until the funds are fully unblocked. The rate will be fixed at the time of funds unblocking and receiving feedback from the client. The client is obliged to provide the service with all the necessary documents to unlock funds.
13.7. The Platform has the right to request identification of the Client if the Client's wallet address specified when creating the application may have a connection with the following terms: Darknet Marketplace; Darknet Service; Illegal Service; Fraudulent Exchange; Mixing Service; Ransom; Scam; Stolen Coins.
13.8. Confirmation of communication will require verification by the Client. Only after passing verification, funds sent by the Client will be returned to the sender's details, but minus commission in the amount of 10%.
13.9. The Service has the right to block funds and not return them to the User until his identity is verified.